New Internet platform for e-consumers

How to shop online, which websites are safe, who is the right person to turn to if one does not get the ordered product, where to file a complaint – as of now, Serbian e-consumers will be able to find the answers to these questions on a specialized Internet platform The first-of-its-kind internet platform in Serbia has been developed within the activities of EU-funded E-business Development Project. Read more


Online Shopping

The volume of transactions performed by users online at the global level is measured in hundreds of billions of dollars annually. In Serbia, the volume of money, is of course, much smaller and amounts to about 15 billion dinars a year (roughly 1.3 billion euros). For comparison: only during “Cyber Monday” (the first Monday after Thanksgiving) in 2011 in the US States, about $ 1.25 billion were spent, which is slightly less than a billion euros – or only about 30% less money spent for one day than the total spent for a full year in Serbia. Read more


Exceptions to data protection rules

The Data Protection Directive provides for exemptions or derogations from the rules on protecting personal data where that data is used solely for journalistic purposes or for artistic or literary expression. However, these exemptions apply only if it is necessary to reconcile the right to privacy with the rules governing the freedom of expression. Such provisions must be applied in accordance with law and must respect the principle of proportionality in a democratic society. Read more


Who can collect and process personal data?

The people or bodies that collect and manage personal data are called “data controllers”. They must respect EU law when handling the data entrusted to them.

Individuals regularly disclose personal information such as their names, photographs, telephone numbers, birth date and address while engaged in a whole range of everyday activities. This personal data may be collected and processed for a wide variety of legitimate purposes such as business transactions, joining clubs, applying for a job, and so on. Read more


Protection of personal data

In January 2012, the European Commission proposed a comprehensive reform of data protection rules in the EU. The completion of this reform is a policy priority for 2015. The objective of this new set of rules is to give citizens back control over of their personal data, and to simplify the regulatory environment for business. The data protection reform is a key enabler of the Digital Single Market which the Commission has prioritised. The reform will allow European citizens and businesses to fully benefit from the digital economy.

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