Poziv za dostavljanje ponuda za organizacije koje žele da nastave proces akreditacije i dodele oznake poverenja u elektronskoj trgovini (E-trustmark) malim i srednjim preduzećima i preduzetnicima koje je započeo projekat Razvoj elektronskog poslovanja otvoren je 1. septembra 2016.

Ovaj poziv za dostavljanje ponuda ima za cilj da obezbedi održivost rezultata koje je postigao projekat Razvoj elektronskog poslovanja, a koji se odnose na dizajn, razvoj i implementaciju oznake poverenja u elektronskoj trgovini (E-trustmark). Šta više, ovaj poziv ima za cilj i da identifikuje organizaciju na koju će Projekat preneti prava intelektualne svojine, logo i bazu podataka akreditovanih malih i srednjih preduzeća i preduzetnika. Zadatak odabrane organizacije biće da nastavi rad koji je započeo Projekat, kao i da ga dalje razvija i ugrađuje u poslovnu zajednicu e-trgovine u Srbiji.

U nedostatku inicijativa iz oblasti izdavanja oznake poverenja u elektronskoj trgovini i nepoznavanju tog poslovnog koncepta među zainteresovanim stranama i drugim poslovnim subjektima u Srbiji, Projekat je pokrenuo inicijativu kroz nekoliko aktivnosti kako bi stvorio poslovne i regulatorne uslove na tržištu neophodne za sprovođenje E-trustmark principa.

Oznaka poverenja (E-Trustmark) je nov koncept u industriji e-trgovine u Srbiji. Bez obzira da li se radi o prekograničnoj trgovini ili lokalnom tržištu, jedan od ključnih faktora za razvoj e-trgovine je uspostavljanje poverenja između potrošača i prodavaca roba i usluga. Uloga oznake poverenja je da uspostavi taj odnos: oznaka poverenja u elektronskoj trgovini je znak postavljen na websajtu e-prodavnice koji je garant poverenja i pouzdanosti web prodavnice, a koji izdaje nezavisno telo.

Rok za podnošenje ponuda: 30. septembar 2016.

Poziv za dostavljanje ponuda



Thirty five Small and Medium Enterprises (SMEs) in Serbia have been awarded with E-Trustmark through activities of the project E-Business Development. The pilot e-Trustmark programme aims at facilitating the introduction of E-Trustmark principles and practice into the business community in Serbia. Read more


E-commerce package – towards a European Single Market

The European Commission is taking action to boost e-Commerce by addressing three main issues: geo-blocking, parcel delivery and Consumer trust. Being able to buy and sell services and products online has generated many opportunities. Consumers benefit from more choice. And companies big or small can reach a wide customer base. But electronic commerce in the EU is not functioning as smoothly as it could.

Consumers and retailers are missing out on opportunities. The European Commission is proposing to ban all unjustified forms of geo-blocking, more transparency and regulatory oversight, so that consumers and retailers can benefit from affordable deliveries and convenient return options, as well as stronger cooperation between national authorities to tackle unfair practices across Europe.



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